Monday, May 21, 2007

Loyal Customers cry fouls over class divide

Existing clients are losing out on first-timer benefits. Company are giving preferential treatment to new customers. Starhub for example, does not inform existing subscribers when their cable TV contracts are up but continue the service. So unsuspectingly clients pay the original rate without the perks of a new deal.

The cost of retaining an existing customer is much lower than acquring a new one. Loyal customers should be rewarded. Company should respect existing customers and inform them of the benefits since without them the company would not be existing today.

Sunday, May 20, 2007

Ask for help

A toddler is dead after scalding, all because his rubber-tapper parents could not bring themselves to wake up the staff members of a nearby rural clinic outside working hours. They mention that " I feel bad knocking on people's doors at night asking for help. I understand that people need to rest".

Saving life is more important than causing inconvenience to people. In life we can't live by ourselves, we need help sometime and we musn't shy to ask for help if there is a need or emergency.

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